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What do the LED colours in the Delvotest Go indicates?

LED lights indicate the operational status of the Delvotest Go device. There are three types of indicators: yellow, blue, and green. The yellow light signifies the device startup, green indicates the...

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Will there be a notification, if the device completes incubation or stops working when unattended?

Yes, the machine will emit two beeps upon completing the incubation, and the results will be reflected in your app or system within a few minutes.

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Is it also possible to connect different Delvotest Go with one device (smartphones, laptops, and tablets)?

Yes, you can connect up to 20 Delvotest Go devices to your smartphone, laptop and tablet within a single app.

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Is it also possible to connect Delvotest Go with different devices at the same time?

Yes, a single Delvotest Go device can be connected to multiple smartphones; however, only one user account must be used for login.

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How do I start a test in my Delvotest Go device?

Plug in device Check if connected to the Wi-Fi, otherwise read article about Wi-Fi connectivity Wait until device goes at 64°C (GREEN LIGHT)Gather materials (e.g. sample milk, ampoules, stickers,...

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Is there a helpline or online support platform for troubleshooting the issues of Delvotest Go?

Yes, you can view our chatbot option on the app/webshop to chat with us regarding the queries or troubleshoot. You can find exact/most relevant articles related to your queries available on the...